Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather details you choose to share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. Payment details may be collected when placing orders, though payments are handled securely through our partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us deliver a service that is tailored to your business needs.

Our website automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this information to improve site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver exceptional customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your needs, and communicating about your service requirements.

We also use information to improve our services and the overall website experience. This helps us understand which corporate floral offerings are most valuable to our clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

Sunlit Maple Crest respects your privacy and does not sell your personal information to third parties. We share information only when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who assist us in running our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, a court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost importance and deploy suitable technical and organizational safeguards to guard it. This includes secure storage, encrypted communications, and restricted access to personal data within our organization.

Although we apply robust security measures, no method of transmitting data over the internet is completely risk-free. We continually update our security practices to defend against evolving threats.

Your Privacy Rights

You have important rights regarding your personal data. Depending on applicable laws, you may have the right to access, correct, delete, or limit how your information is used.

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.

Data Retention

We retain personal data only as long as necessary to provide our services and fulfill legal obligations. Retention periods vary based on data type and the purpose for which it was collected.

Cookies and Website Tracking

Our site employs cookies and comparable technologies to enhance your browsing experience and to gain insight into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.

You can adjust cookie settings in your browser options. Note that turning off certain cookies might impact site functionality. For more details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

The site may include links to external websites or services. This privacy policy covers only Sunlit Maple Crest and this site. We are not liable for the privacy practices of other sites.

We encourage you to review the privacy policies of any third-party sites you visit via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial updates occur, we will adjust the "Last Updated" timestamp at the top of this document.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.